Mergekart Order Management System

E-commerce Order Management -
Manage All Your Online Orders in One Simple Dashboard

An all-in-one tool to help you keep track of your orders, ship faster, reply to customer queries, and grow your business across platforms like Amazon, eBay, Shopify, Etsy, and more without any confusion.

Chatbot with quick replies
Chatbot with quick replies
Chatbot with quick replies

Grow Faster with Mergekart’s eCommerce Order
& Inventory Management System

Did you know that most of the revenue of online store comes from repeat customers? That’s why a fast and reliable order management system is no longer optional it’s essential. With Mergekart, you can streamline your entire order process across multiple platforms while keeping your customers informed at every step. The result? Faster fulfillment, better communication, and a shopping experience that makes buyers confident to order from you again. 

Customer chat messages
Customer chat messages
Customer chat messages
Customer chat messages
Customer chat messages
Customer chat messages

Bulk Order Management Made Simple

Bulk Order Management Made Simple

Bulk Order Management Made Simple

Save Time by Taking Action on Multiple Orders at Once

Save Time by Taking Action on Multiple Orders at Once

Save Time by Taking Action on Multiple Orders at Once

Managing orders one by one is time-consuming especially when you're dealing with high volumes. Mergekart gives you the power to handle bulk actions with ease, so you can focus on growth instead of repetitive tasks.


Quickly send bulk updates to customers about shipping status, offers, or promotions based on their specific order details.


And with Mergekart’s integrated multichannel helpdesk, you can plug these updates into ready-made templates  allowing you to send personalized messages to hundreds of buyers in just a few clicks.

Shipping Labels Made Easy

Shipping Labels Made Easy

Shipping Labels Made Easy

Fulfill Orders Faster with Built-In Shipping Tools

Fulfill Orders Faster with Built-In Shipping Tools

Stop wasting time switching between apps just to print a label. Mergekart lets you generate shipping labels directly from your dashboard  no extra tools needed.


Connect with over 50+ domestic and international carriers, access pre-negotiated shipping rates, and handle the entire fulfillment process from one place.


From creating labels to updating tracking, Mergekart makes shipping smoother, faster, and fully automated.

Check out how

Dashboard for managing conversations
Dashboard for managing conversations
Dashboard for managing conversations
Customer chat messages
Customer chat messages
Customer chat messages

Multichannel Order Management

Multichannel Order Management

Multichannel Order Management

Built for Sellers Who Sell Everywhere

Built for Sellers Who Sell Everywhere

Built for Sellers Who Sell Everywhere

Managing multiple storefronts doesn’t have to mean juggling multiple systems. Mergekart brings all your sales channels into one streamlined order management dashboard so you can work smarter, not harder.


By centralizing your orders and support workflow, Mergekart helps you save time, reduce errors, and focus on what matters most: growing your business and building lasting customer relationships.

Smart Shipping Management

Smart Shipping Management

Smart Shipping Management

Easily Update Tracking and Ship with Precision

Easily Update Tracking and Ship with Precision

Speed up your fulfillment process and keep customers informed  without the hassle.


With Mergekart, you can upload a simple CSV file containing tracking numbers and carrier details to instantly mark orders as “shipped.” Our system updates everything in real-time, saving you hours of manual work.


You’ll also get visual flags showing which customers placed multiple orders on the same day so you can bundle and ship them together.


Use quick filters to sort orders by shipping status, platform, product type, or urgency helping you stay organized and efficient from packing to delivery.

Dashboard for managing conversations
Dashboard for managing conversations
Dashboard for managing conversations

Manage Customer Support from All Sales Channels in One Place

No more switching tabs handle every query through one smart helpdesk Mergekart brings all your customer conversations together, whether they come from: Amazon, eBay, Shopify, Etsy, Walmart, WooCommerce, & any other marketplace.. From order questions to shipping updates, you can view and respond to every message in a single, easy-to-use inbox. Assign tickets to teammates, add notes, track issue history, and reply faster using message templates all without leaving the dashboard.

Manage Customer Support from All Sales Channels in One Place

No more switching tabs handle every query through one smart helpdesk Mergekart brings all your customer conversations together, whether they come from: Amazon, eBay, Shopify, Etsy, Walmart, WooCommerce, & any other marketplace.. From order questions to shipping updates, you can view and respond to every message in a single, easy-to-use inbox. Assign tickets to teammates, add notes, track issue history, and reply faster using message templates all without leaving the dashboard.

Manage Customer Support from All Sales Channels in One Place

No more switching tabs handle every query through one smart helpdesk Mergekart brings all your customer conversations together, whether they come from: Amazon, eBay, Shopify, Etsy, Walmart, WooCommerce, & any other marketplace.. From order questions to shipping updates, you can view and respond to every message in a single, easy-to-use inbox. Assign tickets to teammates, add notes, track issue history, and reply faster using message templates all without leaving the dashboard.

Multichannel Helpdesk

Multichannel Helpdesk

Take control of your entire post-order experience from shipping to support all in one place.


With Mergekart, you can upload a CSV file to instantly update tracking details and mark orders as shipped. The system auto-fills tracking numbers and carrier info, saving your team hours of manual effort.


We also highlight customers who’ve placed multiple orders on the same day, so you can combine packages and cut down on shipping time and costs.


Use our smart filters to sort and manage orders by delivery status, sales platform, product type, or priority helping you stay ahead, especially during high-volume sales days. 

Dashboard for managing conversations

Automate your Order Management with Mergekart

Chatbot quick responses

Save Time, Cut Costs, and Keep Operations Running Smoothly

Manual tasks slow your team down especially when you’re selling across multiple platforms. Mergekart’s automation tools take the repetitive work off your plate so you can focus on scaling your business.

Chatbot quick responses

Save Time, Cut Costs, and Keep Operations Running Smoothly

Manual tasks slow your team down especially when you’re selling across multiple platforms. Mergekart’s automation tools take the repetitive work off your plate so you can focus on scaling your business.

Chatbot quick responses

Save Time, Cut Costs, and Keep Operations Running Smoothly

Manual tasks slow your team down especially when you’re selling across multiple platforms. Mergekart’s automation tools take the repetitive work off your plate so you can focus on scaling your business.

Human-like interactions

Lower Fulfillment Costs

Our smart order workflows are built to reduce errors and increase speed. By automating routine actions like tagging, updating statuses, or sending messages, you minimize costly delays and prevent mistakes before they happen.

Human-like interactions

Lower Fulfillment Costs

Our smart order workflows are built to reduce errors and increase speed. By automating routine actions like tagging, updating statuses, or sending messages, you minimize costly delays and prevent mistakes before they happen.

Human-like interactions

Lower Fulfillment Costs

Our smart order workflows are built to reduce errors and increase speed. By automating routine actions like tagging, updating statuses, or sending messages, you minimize costly delays and prevent mistakes before they happen.

Supports multiple languages

Real-Time Data, Always Up to Date

Stay in control with accurate, live order data. Download detailed reports or create address CSVs for shipping tools and picklists for warehouses all within seconds.

Supports multiple languages

Real-Time Data, Always Up to Date

Stay in control with accurate, live order data. Download detailed reports or create address CSVs for shipping tools and picklists for warehouses all within seconds.

Supports multiple languages

Real-Time Data, Always Up to Date

Stay in control with accurate, live order data. Download detailed reports or create address CSVs for shipping tools and picklists for warehouses all within seconds.

24/7 AI support

Boost Team Productivity

Assign tasks, trigger alerts, and generate insights automatically. Whether it’s your shipping staff, customer support, or warehouse managers Mergekart helps everyone stay aligned, efficient, and informed.

24/7 AI support

Boost Team Productivity

Assign tasks, trigger alerts, and generate insights automatically. Whether it’s your shipping staff, customer support, or warehouse managers Mergekart helps everyone stay aligned, efficient, and informed.

24/7 AI support

Boost Team Productivity

Assign tasks, trigger alerts, and generate insights automatically. Whether it’s your shipping staff, customer support, or warehouse managers Mergekart helps everyone stay aligned, efficient, and informed.

FAQS

Frequently Asked Questions!

Can't Find Your Answer Here?
We Can Help Out!

Can't Find Your Answer Here? We Can Help Out!

What is multi-channel inventory sync?

What is multi-channel inventory sync?

What is multi-channel inventory sync?

Can I list products on multiple marketplaces at once with Mergekart?

Can I list products on multiple marketplaces at once with Mergekart?

Can I list products on multiple marketplaces at once with Mergekart?

How quickly can I set up a new marketplace using Product Port?

How quickly can I set up a new marketplace using Product Port?

How quickly can I set up a new marketplace using Product Port?

What does Data Lens do?

What does Data Lens do?

What does Data Lens do?

Will my prices change automatically with Data Lens?

Will my prices change automatically with Data Lens?

Will my prices change automatically with Data Lens?

What is the benefit of Mergekart’s OMS?

What is the benefit of Mergekart’s OMS?

What is the benefit of Mergekart’s OMS?

Can I track delivery status across all marketplaces?

Can I track delivery status across all marketplaces?

Can I track delivery status across all marketplaces?

Do I need technical experience to use Mergekart?

Do I need technical experience to use Mergekart?

Do I need technical experience to use Mergekart?

Is Mergekart suitable for small and medium-sized businesses?

Is Mergekart suitable for small and medium-sized businesses?

Is Mergekart suitable for small and medium-sized businesses?

What kind of customer support does Mergekart offer?

What kind of customer support does Mergekart offer?

What kind of customer support does Mergekart offer?

Can MergeKart manage orders across Amazon, eBay, Shopify, and other platforms?

Can MergeKart manage orders across Amazon, eBay, Shopify, and other platforms?

Can MergeKart manage orders across Amazon, eBay, Shopify, and other platforms?

How does the pricing intelligence software work?

How does the pricing intelligence software work?

How does the pricing intelligence software work?

Is MergeKart suitable for resellers?

Is MergeKart suitable for resellers?

Is MergeKart suitable for resellers?

Does MergeKart support dynamic pricing?

Does MergeKart support dynamic pricing?

Does MergeKart support dynamic pricing?

What marketplaces and platforms does MergeKart integrate with?

What marketplaces and platforms does MergeKart integrate with?

What marketplaces and platforms does MergeKart integrate with?